Shipping & Delivery

Thank you for shopping at TeddyMinds.

We strive to process and dispatch all orders as quickly as possible.

Order Processing

Orders are usually processed within 1–2 business days after payment has been received.

Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Times

Estimated delivery times:

  • Lithuania: 1–3 business days
  • Latvia & Estonia: 2–5 business days
  • Poland: 1-3 business days
  • Other European Union countries: 4–10 business days

Delivery times are estimates and may vary during holidays or due to circumstances beyond our control.

Shipping Costs

Shipping costs are calculated automatically during checkout based on:

  • destination country;
  • selected delivery method;
  • order size and weight.

Any applicable shipping charges will be displayed before payment is completed.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information, where available.

Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the parcel is returned to us, additional shipping charges may apply for resending the order.

Damaged Parcels

If your parcel arrives visibly damaged, please:

  • take photos of the package before opening;
  • contact us as soon as possible;
  • email us at info@teddyminds.lt.

We will work with the carrier to resolve the issue promptly.

Lost Shipments

If your order has not arrived within the expected delivery period, please contact us.

We will investigate the shipment with the delivery carrier and keep you informed throughout the process.

Customs and Import Duties

Orders delivered within the European Union are generally not subject to customs duties.

For deliveries outside the EU, customs duties, taxes or import fees may apply and are the responsibility of the customer.

Contact

If you have any questions regarding shipping, please contact us:

Email: info@teddyminds.lt

Website: https://teddyminds.lt